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Shipping policy

Thank you for shopping with Zenifie (zenifie.com). We are proud to offer reliable shipping services across Qatar.

1. Shipping Locations

We currently ship orders nationwide within Qatar.

2. Processing Time

  • Orders are processed within 1–2 business days after payment or order confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

3. Delivery Time

  • Estimated delivery: 1–3 business days depending on location.

  • Delivery times may vary due to holidays, weather, or courier delays.

4. Shipping Fees

  • Free delivery for all orders unless otherwise stated.

5. Order Tracking

  • Once your order is shipped, you may receive a tracking number, depending on the courier used.

6. Wrong Address or Failed Delivery

  • Customers are responsible for providing accurate delivery information.

  • If a package is returned due to an incorrect address or failed delivery attempt, additional shipping costs may apply to resend the order.

7. Damaged or Missing Items

  • If your package arrives damaged or with missing items:

    • Contact us within 48 hours of receiving the order

    • Provide photos or proof to help us resolve the issue quickly

8. Contact Us

For any shipping or delivery questions, you can reach us at: